Testimonials

I cannot thank Karen Knightly enough for problem solving my foot. I had been diagnosed with a Morton’s Neuroma on my left foot that gave the feeling of walking on pebbles. The consultant at the Royal Surrey recommended a guided injection but after that procedure the pain was much worse and I could only walk for 10 minutes without being in excruciating pain. As I am normally very active running and walking long distances you can imagine I was devastated. The only way I could walk was to wear Fit flop sandals.

My consultant explained that I could have 2 operations: first a bunion operation that “might” work then an operation to mend a plantar sag and to shorten 3 of my toe bones. Neither sounded good options. My physiotherapist recommended Karen Knightly at Foot Mechnix I West Byfleet.

Karen examined my foot, analysed my gait and created both orthotics and a toe straightener. She was attentive to my descriptions and problem solved the situation. Since then I have been able to walk without pain and wear shoes other than fitflops. Amazing!! Thank you Karen, ‘Tricia McIntosh Dec 2016

"I came to see Karen in …….. I had been in a lot of pain with my feet for nearly a year.

I had walked over some very uneven ground and a few days later started to get a lot of pain in my feet. I put up with the pain for a while and decided that it was becoming too much so I decided to go to a local osteopath. I ended up going once a week and found no improvement, so I then went to another osteopath some hour and a half away from me, I went there for many months every week until the pain became unbearable.

I was in London and decided to walk back from Piccadilly Circus to Charing Cross, it was pouring hard with rain. I started off and within a few moments I was in so much pain I had to stop nearly every metre in shop doorways, the pain became so bad that I was not sure if I would make to the station.

I managed to get an emergency appointment the next day with the same osteopath, I told my story and said that I could no longer cope with the pain and I felt that the treatments I had been receiving had not made any difference unfortunately.

I asked what was the best thing to do, and was recommended to see a podiatrist, I was offered 2 names but was told that Karen was the best one for me to see.

Still in a lot of pain and not able to really walk at all, I was able to get an appointment within a day or two with Karen.

When I met Karen I was so impressed with the professional way that she carried out the examination and at all times showed me so much consideration to the pain I was in. She gave me a very detailed report of my problem and reassured me that having orthotics would make an improvement.

To be honest I didn’t think that insoles would sort the problem out but as I was in so much pain I was beginning to think that I was not going to be able to walk anymore.

Karen gave me a very detailed account on what I had to do, change my shoes to lace ups, make sure I had a heel and that the shoes fitted well, in other words all my shoes had to go. She told me the orthotics would take a few weeks for me to get used to, she was right, I started off wearing them as recommended every other day and then everyday if I could manage it.

I would say the transition was not easy as I was still in a lot of pain but after a few weeks I started to feel the improvements which allowed me to walk with very little pain, it did take a few weeks to break them in but after two months I was walking on air, NO PAIN and 3 years on still no pain, she changed my life and made me buy a new wardrobe of shoes but when you have suffered so much it is wonderful to be able to walk pain free, even walking now for miles and up and down stairs as I work in London and it’s amazing how many stairs there are on the underground.

I can only say a big thank you to Karen for changing my life."

Douglas Ballard Aug 2016

"I hate my feet, have always hated my feet, so no wonder I didn’t want anyone to see them, even touch them, let alone fix them!! However, little did I know that I was not alone in suffering from those pesky unsightly bunions!! Furthermore, it turns out that they were contributing immensely to my posture, my knee and hip problems. After 30 years of playing hockey, I couldn’t stand my poor toes smashing up against my shoes anymore, something had to change if I was to continue playing any sport. I really didn’t want surgery, so I went to see my first podiatrist in 2011, one of the best in Bristol, a Podiatry Instructor at the University of West of England. I ran up and down a rubber mat that was connected to a computer, and was promptly furnished with a pair of hi-tech full length orthotics. Within 6mths my toes were happier and my hip problems eased.

Now, I’d like to say problem solved, but as the years have passed, age takes its toll on those old joints and they started complaining. Could things have changed again? I visited Karen Knightly to learn more. So, my orthotics were OK, but the orthotic design and materials were lacking in some areas, and it seems my original assessment was no longer valid. Karen impressed me immensely with her knowledge in gait analysis and orthotic design, pointing out subtle differences between my left and right side by using video playback to show you exactly what’s wrong. She was professional and thorough throughout, explaining in layman terms how the orthotics or even changes in your training regime can alleviate the problems. It turns out I’m a midfoot runner so Karen advised on what trainers suit me best. Also, my original full-length orthotics were inhibiting movement of my toes and they were being lazy, essentially doing very little to help my posture, so I now have ¾ length ones – my toes can wiggle all day, they love it. Karen even suggested toe exercises to get them back in shape.

I’ve now been wearing my orthotics for 3 months, both at work where I’m on my feet all day and when playing sport. My hip and knees are getting better, and my little toes are enjoying their newfound freedom........ bunions? Seems I have forgotten about them"

Lorrie “Happy Feet” July 2016

"I came to you some years ago and had one pair of custom orthotics made. Firstly, THANK YOU. They transformed my running. I think it was 2010 or 2011? My name then was Laura Williams. A lot has happened since then. Two babies and a Wedding being the major life events. Life has literally sped past me! These orthotics are brilliant and I wouldn’t be without them. I've placed a link to your website on our running group page on Facebook as I would highly recommend your services"

Laura Nower Feb 2016

"I have been a customer of Foot Mechanix Podiatry for about 13 years. The expertise and support provided by Karen and her team is superb. As a keen participator in a variety of sports I am most happy to rely on their advice and recommendations which is always delivered with a high level of personability and service. To complement these attributes I also have to mention the very high quality of the product. In my case a pair of orthotics - these things must be made of the very highest quality. I have had good service out of my original pair and that means +12 years. I will continue to use and recommend. 5 stars!".

Adrian Sharman Feb 2016

"I have been working with Karen since I started to up my training back in 2006. I got shin splints so booked myself an appointment with Foot Mechanix to have some custom orthotics made. Straight away I was impressed by Karen’s thorough approach. She spent a great deal of time assessing me and my training needs. When I left she gave me a few sheets with exercises on to do to work on my biomechanical problems and told me which type of running shoes I should buy. The orthotics were very comfortable and effective.

In an endurance sport with a repetitive nature such as triathlon injuries are an unfortunate evil. Consequently anything we can do to reduce our exposure to injury is very useful. I am confident that working with Karen significantly reduces this risk. I am very excited to have her support up to the Olympics in 2012.

Emma Davis - Former Irish Olympian Triathlete

"I have always had completely flat feet and as an NHS patient could never find a comfortable solution. In my teens, I saw a number of podiatrists but the orthotics (insoles) they made for me were incredibly uncomfortable and impractical for wearing in most shoes so I didn't bother wearing them at all.

As I reached my twenties, I experienced a lot of lower back and knee pain that made it difficult for me to stand or sit for long periods of time which meant going to gigs or the cinema was unbearable. Spending money on proper gait analysis was the best thing I have ever done. It allowed me to see for myself why I was getting so much discomfort in my legs and back and how orthotics would make a difference to the way I walk and stand.

I have had my orthotics for more than four years now and all that pain and discomfort has disappeared but if I go for more than 2 days without wearing them, it comes back. It sounds dramatic but it has literally changed my life:

I can walk for hours without foot, leg and back pains, I never experience pain in my knee joints when sitting for long periods of time and working as a teacher, I can be on my feet all day without any discomfort. It has been worth every penny!"

Claire Pollard

"I’m a 43 year old triathlete and have completed numerous Ironman events, many under 9 1/2hrs. 

I’d previously been sceptical of using orthotics as I’d heard mixed reports and the cost seems excessive. But since trying FMX orthotics I can confidently say they work for me.

For many years I’d suffered pelvic pain while running and finally as a last resort I contacted Karen at FMX and was prescribed sports orthotics. Once fitted the improvement was evident on the very first 15min jog on a treadmill as I could run without the discomfort that had plagued my running training.

Since then the improvements have continued and I can now sustain a hard running session every day whereas previously I was forced to leave long gaps. I’ve now a rediscovered enthusiasm for my sport and look forward to racing the London Marathon.

I recommend the professional service provided by Karen and the team at FMX. FMX sport orthotics are my best kit upgrade since buying the Cervelo CP3 time trial bike! My only regret is I wish I’d bought them years ago."

Fraser Dawson

"I ruptured my tibialis posterior tendon in December 2010, culminating in an operation in April 2011 to repair the tendon and re-align my heel bone.Following the surgery, I required a custom-built orthotic to support the repaired tendon.

The first Podiatrist I consulted provided several orthotics, which were totally unsuitable as they provoked severe pain and restricted my mobility.Having made no progress at all after 6 months, I was recommended to consult Karen Knightly, Foot Mechanix Ltd.

The first pair of orthotics proved to be completely successful which allowed me to walk normally and pain free, so that for the first time in 12 months I was finally able to wear a normal pair of shoes.

I am eternally grateful indeed to Karen for her help and professional expertise in getting me 'back on my feet again'!" Robin Felix


"Before I met Karen, I had been advised by my physiotherapist that Iwould never run more than 10 kilometers again. This was after 18 months of rehabilitation from three different physiotherapists.

For a runner to hear those words, it is simple to say that my world was shattered there and then. Determined not to give up and for the sanity of a dear friend, Innes, he took me to see Karen Knightly at Foot Mechanix for a consultation. After all, I had nothing to lose!

Following her analysis, I was fitted with my orthotics and eight months on, after a heavy marathon training schedule, I was able to run my first marathon in 2 years - pain free! I am now training for my next one! Innes and I cannot thank Karen enough"

Nicola Glen